Hello Maxim, thank you for sharing your experience with us. I would recommend to stay away from this service. They even didn’t reply! I am really concerned about what they can do with my personal data. One of the support team employees contacted me and I clearly asked him to delete my data and not proceed with opening the bank account. They urged me to pass the data collection process one more time but the only I really wanted is they actually deleted everything they already collected on me. Moreover, after that call I was supposed to become their customer and my account had to be active. In my case the consultant was rude and unprofessional. Once you install the app you would need to make a call with their employee/consultant who will make a screen shot of your passport details and also they will collect private data and even your voice will be recorded. It was a mistake to try to be their Customer. We are sorry we can no longer offer you our services and thank you for your understanding. The decision to close an account is always made in accordance with our internal policies. Hello! We value the security of our customers and follow all banking regulations. UPADATE: The developer’s team response is such a joke as I got an email from the Vivid team where they state that my account was mistakenly suspended. For real, if you need a neobank I’d rather try Revolut or N26. This last experience makes everything turn into such an awful experience. It is such a shame because I have been using my account for over a year, since it came to the market and never had any complains, it was indeed my “travel card”. If I had the chance attach screenshots I’d show how inefficient the customer service team was. I got my account cancelled without any logical explanation whatsoever and with all my funds frozen. Investing services are provided by Vivid Money B.V.ĭownload Vivid now and enjoy all the benefits of investing, cashback, Pockets and financial management.Īt this point I am not even worried about the money, I am actually glad that I never had to rely on this account and I never topped-up the account for more than 200 eur per month. Vivid Money GmbH is the outsourcing partner Solaris SE. Turn on biometric login for your account.Īccounts and debit card services for Small and Medium-sized Enterprises are provided by Vivid Money SA. Your card’s CVV is only visible from your app. Get immediate notification for each transaction. Manage your personal and business finances seamlessly in one app by opening a Business Pocket. Withdraw up to €1,000 per month for free at global ATMs on transactions from €50 and above. Our intuitive in-app analytics offers clear insights into your spending patterns and monthly financial reports.ĭivide bills, pre-plan future payments, initiate direct debits, and tap into the ease of contactless payments with Apple Pay. Experience the blitz of Vivid Pay transfers among Vivid customers. Exchange your money and pay in over 100+ currencies instantly.Įffortlessly send and request funds via phone number, or IBAN. Open up to 15 distinctive 'Pockets' with their own IBAN. Turn on and off withdrawals, online transactions and contactless. Freeze and unfreeze your cards in your app. SEPA transfers, instant top-ups by card and Apple Pay, and fortified payments with our personalised physical or virtual cards. Get dividends paid out directly to you! Buy and sell over 2,000+ stocks and ETFs from your Invest Pocket. Embark on your travel adventures and enjoy up to 10% cashback on hotel and car bookings.Įarn Interest Everyday: Let your money work for you while you sleep! Earn up to 5.39% a year on your savings with our Interest Rate Pocket. Earn up to 4% cashback on ever-changing monthly categories. Gain Cashback Every Day: Vivid is Europe's premier cashback card, turning your purchases into a step towards your next escapade. Over 500,000 Europeans are already steering their financial futures with Vivid. Manage your finances, earn cashback, invest instantly and enjoy state-of-the-art digital financial services.įinancial freedom isn't just a privilege, it's your right.
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